Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you provide to us directly, including:

• Name, email address, and phone number
• Government-issued identification for verification
• Payment information (processed securely through third-party providers)
• Property information for landlords
• Profile photos and property images
• Communication preferences

Usage Information

We automatically collect certain information about your use of our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Location data (with your consent)
• Cookies and similar tracking technologies
• Log files and analytics data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process bookings and facilitate property rentals
• Verify user identity and prevent fraud
• Communicate with you about your account and bookings
• Send marketing communications (with your consent)
• Comply with legal obligations and resolve disputes
• Analyze usage patterns to enhance user experience

3. Information Sharing and Disclosure

With Other Users

When you make a booking or list a property, we share relevant information with the other party:

• Contact information for confirmed bookings
• Profile information and reviews
• Booking details and special requests

With Service Providers

We share information with trusted third-party service providers who help us operate our Service:

• Payment processors for secure transactions
• Identity verification services
• Email and SMS communication providers
• Analytics and marketing platforms
• Cloud storage and hosting services

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers
• Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as fraud prevention and safety.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: